Privacy Policy for IND29.com
IND29.COM
Effective Date: 10 June 2026
Last Updated: 10 June 2026
1. Introduction
Welcome to IND29.COM, operated by IND29 Retail E-Commerce Private Limited ("IND29", "we", "our", or "us").
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use our website, mobile applications, products, and services.
By using IND29.COM, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information
Full Name
Mobile Number
Email Address
Business Name
GST Number
Company Registration Details
Business Address
Billing & Shipping Address
Business Information
Company Profile
Product Listings
Product Images
Business Documents
Trade Information
Transaction Information
Orders
Payments
Invoices
Refund Records
Logistics Information
Technical Information
IP Address
Device Information
Browser Type
Operating System
Cookies & Usage Data
3. How We Use Your Information
We use collected information to:
Create and manage user accounts
Process orders and transactions
Facilitate buyer-seller communications
Verify business identities
Generate invoices and records
Provide logistics and delivery services
Improve platform performance
Prevent fraud and unauthorized activities
Send service notifications and updates
Comply with legal obligations
4. Information Sharing
IND29 does not sell personal information to third parties.
We may share information with:
Buyers and Sellers involved in transactions
Payment Gateway Providers
Logistics and Shipping Partners
Government Authorities when legally required
Professional Advisors and Service Providers
Technology and Hosting Partners
All third parties are expected to maintain reasonable confidentiality and security standards.
5. Cookies and Tracking Technologies
IND29 may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience
Improve security
Users may disable cookies through browser settings; however, some features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect user information against:
Unauthorized access
Data loss
Misuse
Alteration
Disclosure
While we strive to protect data, no internet transmission or storage system can be guaranteed 100% secure.
7. Data Retention
We retain information for as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
Certain information may be retained even after account closure where required by law.
8. User Rights
Users may:
Access their account information
Update account details
Request correction of inaccurate information
Request account closure
Opt out of marketing communications
Certain requests may be subject to legal or operational requirements.
9. Third-Party Services
IND29 may contain links to third-party websites, payment systems, and services.
We are not responsible for the privacy practices, content, or security of third-party platforms. Users should review their respective privacy policies.
10. Children's Privacy
IND29 is intended for business users and individuals aged 18 years or older.
We do not knowingly collect personal information from children under 18 years of age.
11. Legal Compliance
We may disclose information when required to:
Comply with applicable laws
Respond to legal requests
Protect the rights and safety of IND29
Prevent fraud or illegal activities
12. Changes to This Privacy Policy
IND29 reserves the right to modify this Privacy Policy at any time.
Updated versions will be posted on IND29.COM with a revised "Last Updated" date.
Continued use of the platform after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions regarding this Privacy Policy, please contact:
IND29 Retail E-Commerce Private Limited
Website: https://www.ind29.com
Email: support@ind29.com
